CONSUMER PROTECTION/ROOFING CONTRACTORS.

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View NCGA Bill Details2017-2018 Session
House Bill 816 (Public) Filed Tuesday, April 11, 2017
AN ACT TO PROVIDE CONSUMER PROTECTIONS RELATED TO ROOFING REPAIR CONTRACTORS.
Intro. by Arp.

Status: Ref To Com On Rules and Operations of the Senate (Senate Action) (Apr 26 2017)
H 816

Bill Summaries:

  • Summary date: Apr 25 2017 - View Summary

    House committee substitute makes the following changes to the 1st edition.

    Amends proposed GS 75-150 to add to the list of persons the term "roofing repair contractor" does not include: a person generally engaged in the business of selling materials and products that can by used for construction, installation, renovations, repair, maintenance, alteration, or waterproofing of a roof and, as part of that business, offers the installation of the materials and products.

    Clarifies that the contracts for roofing repair referred to in subsections (a) and (b) of proposed GS 75-153 are those entered into by a roofing repair contractor. Amends the requirements of the written contract by deleting the language requiring the itemized estimate repair costs to specifically include the cost of raw materials, hourly labor rate, and the number of hours for each item of repair or a unit cost basis. Adds new subsection (c) establishing that additional roofing repair discovered or requested after work is initiated on the written contract, any agreement to address those roofing repairs is subject to the requirements of the statute and proposed GS 75-157 (Limited right to cancel contract if not covered by insurance).

    Adds to proposed GS 75-160 to prohibit a roofing repair contractor from acting as an adjuster as defined in GS 58-33-10(2) or a public adjuster as defined in GS 58-33A-5(7). Amends GS 58-33-46(a) and GS 58-33A-45(a) making improperly acting as a roofing repair contractor in violation of GS 75-160 as a cause for the Commissioner of Insurance to suspend, revoke, or refuse to renew any license issued under Articles 33 and 33A (respectively, Licensing of Agents, Brokers, Limited Representatives, and Adjusters; Public Adjusters). Amends GS 58-33A-80 to prohibit a public adjuster from acting as a contractor in the mitigation, repair, restoration of or acting as a salvor of damaged property as related to First Party Property Insurance Losses.

    Changes the act's effective date to August 1, 2017 (was, October 1, 2017).


  • Summary date: Apr 12 2017 - View Summary

    Enacts new Article 9, Roofing Repair Contractors in GS Chapter 75, which provides as follows.

    Provides that the Article is to be in addition to, not in lieu of, a required licensure.

    Requires written contracts for roofing repairs and specifies items to be included in those contracts. Defines roofing repairs as repairs to an existing roofing system with an estimated cost of more than $750, including a total replacement of the existing roofing system. Sets out additional required provisions for contracts for roofing repairs for which the consumer anticipates using insurance proceeds to pay for the performance of the contact and the roofing repair contractor is aware of the source of funds. The additional requirements include the inclusion of a specified notice of cancellation.

    Allows a consumer who has entered into a written contract for roofing repair with a roofing repair contractor to provide materials, labor, or services to be paid from insurance proceeds to cancel the contract at any time before midnight of the third business day after the consumer has received written notice that the insurer will not be paying a claim for the repair. Sets out the procedure for cancellation. Requires the roofing repair contractor to return any payments or deposits and cancel any indebtedness within 10 days after a contract has been cancelled. Specifies that if the roofing repair contractor has performed any emergency services, acknowledged by the consumer in writing to be necessary to prevent further damage to the premises, the roofing repair contractor is entitled to the reasonable value of the emergency services. Any provision in a written contract for roofing repairs that in the event of cancellation requires the payment of any fee for anything except emergency services is a violation of GS 75‑1.1 and is not enforceable against any consumer who has cancelled a contract under this statute.

    Prohibits a roofing repair contractor from: (1) advertising or otherwise promising or offering to pay, or paying, all or any portion of any insurance deductible as an inducement to the sale of any materials, labor, and or services; (2) offering, or providing, any upgraded work, material, or product, granting any allowance or offering any discount against the fees to be charged or paying the consumer any form of compensation, gift, prize, bonus, coupon, credit, referral fee, trade‑in or trade‑in payment, advertising, or other fee or payment as an inducement to the sale of any materials, labor, or services; (3) offering, or providing, anything of value in exchange for permitting the roofing repair contractor to display a sign or any other type of advertisement at the consumer's premises; or (4) with respect to any insurance claim in connection with the repair or replacement of roof systems, or the performance of any other exterior repair, replacement, construction, or reconstruction work, obtaining a power of attorney from or on behalf of a consumer, offering to report or adjust a claim on behalf of a consumer, representing or negotiating or obtaining or attempting to obtain, an assignment of claims, rights, benefits, or proceeds from or on behalf of a consumer, or offering or advertising to represent or negotiate, obtain, or attempt to obtain an assignment of claims, rights, benefits, or proceeds.

    Prohibits an adjuster or a public adjuster from acting as a roofing repair contractor.

    Violations of the Article are an unfair and deceptive trade practice.

    Applies to contracts for roofing repair entered into on or after October 1, 2017.