Amends Article 10 of GS Chapter 62 (public utilities – transportation) to add GS 62-213 directing the North Carolina Utilities Commission and Department of Public Safety to require common carriers to develop and implement risk reduction programs aimed at reducing incidents of accidents, injuries, assaults, and deaths on common carriers. Directs common carriers to: (1) implement safety measures, including technology and infrastructure; (2) train operators in de-escalation tactics; (3) update the risk reduction program annually; (4) collect data on accidents, deaths, injuries, and assaults and make data available to operators; and (5) repair and replace technology or infrastructure implemented pursuant to this section. Effective January 1, 2022.