Amends GS 7B-302 to require that when assessments for abuse and neglect complaints indicate that abuse, neglect, or dependency has occurred, the director of the department of social services must make diligent efforts to contact the noncustodial parent regarding the allegations of abuse, neglect, or dependency, when applicable, except when there is documented evidence that contacting the noncustodial parent would present a safety threat or risk of harm to the juvenile and is not in the juvenile's best interest.