Enacts new GS 143B-1220.1, which requires the Veterans' Affairs Commission (Commission) to adopt a comprehensive strategic plan to enhance benefits for veterans and their dependents. Requires the plan to include specific objectives related to: (1) improving accessibility of health, education, training, counseling, financial, and burial benefits and services to veterans and their dependents; (2) increasing the satisfaction of veterans and their dependents with benefits and services by meeting their expectations for availability, quality, timeliness, and responsiveness; (3) educating and empowering veterans and their dependents through proactive outreach and effective advocacy; and (4) any other topic related to enhancing benefits for veterans and their dependents. Requires the Commission to update the plan every four years, and to annually review the State's performance based on this plan and annually report the results of its review to the Joint Legislative Oversight Committee on General Government.

The act also requires the Commission to adopt a strategic plan by November 1, 2018. Requires the Commission to complete its first annual review and its first annual report to the Joint Legislative Oversight Committee on General Government by November 1, 2019, and complete its first update of the strategic plan by November 1, 2020.